Frequently Asked Questions

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. Please also bear in mind that you will be responsible to pay any import/shipping duties when the product arrives in your country.

Domestic deliveries (UAE) typically take 2-3 business days. International shipments are estimated by the courier at the checkout page once your country is selected. Delivery details will be provided in your confirmation email.

We use all local courier partners for domestic shipments. For international shipments we use DHL.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Please read our Shipping and Returns Policy for further information.

Only in Dubai can we offer the shipping of bikes fully assembled. Outside of Dubai, the bikes will be shipped 85% assembled. We do advise a fully-qualified bike technician completes assembly, but this should not be necessary.

You may contact our Customer Services if you have any further queries!